Privacy Policy

1. Data Collection & Usage

Prodeal Industries Ltd ("we," "our," or "us") is committed to protecting your privacy. We collect minimal personal information necessary to facilitate commercial inquiries and communication. The information we collect may include your name, company name, email address, and WhatsApp-enabled phone number.

This data is used exclusively to route your inquiry to the appropriate division specialist and to communicate with you regarding your quote requests via the Meta WhatsApp Business API.

2. Third-Party Sharing

We do not sell, rent, or lease your personal information to third parties. Your data is strictly shared with our internal staff members and our secured infrastructure providers (e.g., hosting and database services) solely for the purpose of fulfilling your inquiry.

Because we utilize WhatsApp for direct communication, your phone number and message contents will be processed by Meta Platforms, Inc. in accordance with their enterprise privacy agreements.

3. Data Retention & User Rights

Inquiry data is retained in our secure database to maintain a historical record of your quotes and facilitate future orders. To exercise your right to data access, rectification, or erasure, please submit a formal request to our compliance team at prodealsystems@hotmail.com.

4. Cookies and Analytics

We utilize privacy-first analytics tools (such as Vercel Web Analytics) to monitor website performance and stability. These tools do not track individual user identities across the web and do not rely on invasive advertising cookies.